Effective: November 1, 2026 · Welyvio by Odies Digital
Control your information and understand what is shared.
Make a data request
Email legal@welyvio.com from the email associated with your account. Tell us whether you need access, correction, a portable copy, deletion, restriction or an objection to processing. Identify the relevant account, document or transaction without sending passwords, API keys, full card numbers or unnecessary identity documents. We respond within 2 calendar days and explain verification and next steps. The response promise is for an initial reply, not a guarantee that every request is completed within that time; applicable legal deadlines still apply.
Identity verification and scope
We verify requests proportionately before disclosing, changing or deleting account data. An authorized representative may need evidence of authority. Rights and exceptions depend on applicable law. We explain any refusal, restriction or required retention and available complaint options.
Deletion and retained records
Account deletion is different from cancelling a subscription. Cancel future renewals in My account and specify separately if you want personal data deleted. Some payment, fraud-prevention, legal and accounting records may need to remain. Shared copies held by authorized teammates or downloaded by you are outside a server deletion request. Backup deletion follows the relevant backup lifecycle.
Current safeguards and your role
Welyvio uses HTTPS for website requests, authenticated access for private account tools, document ownership checks and workspace roles. Protect your password, sign out on shared devices and revoke extension credentials you no longer use. Browser drafts remain on the device and should be cleared after you save work you need. These safeguards do not amount to a guarantee against every incident or an independently certified security standard.
Business and sensitive data
Before uploading regulated, highly confidential or third-party personal data, confirm that you have authority and that the service and provider arrangements meet your requirements. A team subscription does not automatically include a separately negotiated data processing agreement, a security certification or a dedicated hosting region. Contact legal@welyvio.com to discuss required agreements and safeguards.
Report a privacy or security concern
Contact legal@welyvio.com with a brief description, affected account or page and approximate time. Do not include other users’ private information or exploit a suspected issue. We review reports and handle any required notifications under applicable law. See the Privacy Policy and Cookie Policy.